If this faulty rating system would let me choose no stars that's exactly what I would choose. This company is the worst bunch of criminals I have experienced in my life. They decided to not only take my disabled mother on a trip around town after making her wait for hours after her doctor's apt, they then decided to drop her off merely blocks from where they picked her up which is about 7miles from her home. Now how is a woman, normally confined to a wheelchair but using a crutch because they refused to send a handicap accessible vehicle, supposed to walk 7 miles home? This company disgusts me! I just hope their mothers aren't around to witness their complete lack of courtesy, compassion, professionalism, respect, or service.

I have never taken a cab with a minimum fare over $3...in any city, and this company uses a $5.50 minimum fare. My total fare from downtown to my apt was more than double what I have ever paid for Happy Cab. The driver was very nice, however I will never be using this company again due to their outrageous prices. I hope the one-time asinine overcharge was worth the loss of all my future business and recommendations.

FRIENDLY HELPFUL

We have used this service for several years for our mother who is wheelchair bound. They are usually right on time and always treat our mother with respect. On major holidays they are very busy and can run late. We try to accept this with the understanding that it is a major holiday!