Use care when bringing items. Brought my daughter's prom dress. It came out with damage to the decorations and spots all over the top part of the dress. Showed them the problems and they just pointed to a sign on the wall that they are not responsible for damage to decorations. Asked about the spots and they offered to dry clean again. Told them I would like a refund since I could not wait another week for the dress. They gave us our money back for the dry cleaning. I am glad they refunded without a hassle but I would have been happier if they did the job with more care.