My husband bought me a gift certificate for a friend & I to get pedicures. We made an appt. Were were left to wait for 30 minutes will one other woman got pedicure. The woman seats us together ant the end & turns water on in footbath for both of us. Mine was cold & jets didnt come on. She had attidue, yanked air vent & nasty slimy stuff came out into my water. She scooped out floaties & patted my leg like she wanted me to put feet back in. GROSS.