I run a small PR business from my home office, I called Jim on a Thursday, frantic that my computer had crashed, I thought I'd lost all my data. Jim picked up my computer Fri morning and delivered it back to me Sun evening. I was back in business Mon morning all my data intact with my computer running better than new. He also setup my new network printer. I'd recommend Jim Kogut Computer Service to resolve any computer problems you have. he took care of mine.