Camping World Katy Texas has been so Awesome taking care of all our needs... Whenever we brought the RV in Matt Clark was alway available to answer any problems we had... Matt never had an attitude alway was so professional...Really a quality you don’t see these day....Thank you Matt for all the help you have given me....

Frank Samuel

Camping world of Katy Texas sucks in the service department!!! They are very good at selling you a unit but servicing it is another story. They don’t return phone calls....give you a BS answer about what is wrong....We purchased from them due to hearing bad things about their neighbors service right next door but they are right up there. TERRIBLE SERVICE AND I WILL REACH AS MANY PEOPLE AS I CAN TO WARN THEM NOT TO BUY FROM CAMPING WORLD!!!!

Had warranty work done on my RV yesterday. I was impressed with the competency of the tecnichians, the friendliness of the staff and the cleanliness of the building and the facilities. I am highly satisfied with the repair work performed on my coach and have no hesitation in recommending their service to others.

Looked to purchase a new travel trailer and the Sales Rep David Miles wouldn't even work with me to get the financing approved without money down and tried telling me that's how it is in the business. I already owned a travel trailer and didn't have to give a down payment till the deal was all worked out! So, I spoke with Don at A Great Outdoor RV Center. This is the company that will show you how the purchase should go and provide you with the most outstanding Customer Service. It is worth the drive to Canton! Here is the contact information.
a Great Outdoor RV center, LLC
23360 Interstate 20 Exit 521
Wills Point, TX 75169
903-865-1600
903-865-1614 Fax
don@agorv.com
www.agorv.com

have a family member that purchased a new toy hawler, got it home to get things loaded and ready to have fun, friends came by and looked at it and find there was so many things bad wrong with the trailer, leaks , shower was almost in pieces with a large gap where the silicone was not doing its job, wall paper was already falling off the wall, molding inside was almost down on the floor, gaps in several corners and the list goes on, never has been even used, and nothing has been in the trailer yet, this is a cheesy trailer and the person will not even call them back. I would give it back to them and find a real dealer.

We bought a used Class 'A' and were promised that the door and kitchen table would be fixed. They did neither. Within one week, we had to replace the cooling coil on the fridge for $2500. We are now experiencing floor damage due to some leak that we are unable to track. We never received our license plate nor return phone calls (left messages). Poor service and response. I would never purchase anything from them; not even a skate board.

Do not use camping world in Katy TX. Horrible beyond words to explain how this business is run. Worst customer service and lack of professionalism we have ever experienced. Wish we had looked at reviews prior to going to this poorly run business.

We brought our RV in for warranty work as it is the only dealership in the area that was on the manufacturer's list of approved sites. We had issues with the hot water heater, a broken drawer and a sticking gauge on the black water tank. While there dropping off the RV, I asked for quotes to replace a bent bumper and to add some sway bars. While the water heater was fixed (and dented up in the process), the drawer was "repaired" by slapping glue on the crack. They found no issue with the gauge, but they did use the toilet and trashed the bathroom. They broke the shower lock and when confronted they insisted they did not do anything wrong and they did us a favor by fixing the drawer. Please see my full review at rvservicereviews dot com.

I wouldn't let these people change a brake light or work on my RV. Google them before going in for service. I wish I had.