I wish I could leave ZERO stars on this review. Yes, this company is that bad. I've done a LOT of shipping all around the continent and around the world, and I find this company to be among the worst. This company's customer service and professionalism truly deserves a negative review, and one star is being far too generous, in this case. Do yourself a favor and select a different freight company. You truly get what you pay for from some companies. But in this case, you get far less than you pay for from Total Transportation and Logistics.