I was seeking orthodontic treatment for my daughter. My dentist referred me to Dr Hall's office. I stopped over after our dentist appointment to schedule a time. The staff was awesome. They greeted me and were very accomodating to my work schedule. I left feeling like I had made the right choice before I even met Dr Hall. After our initial appointment Dr Hall said she wasn't quite ready for braces, but that he would continue to monitor her in 6 months. He said until he puts braces on the visits would be free of charge. I was impressed.