Said they pumped out a 1000 gals of liquid out of my 1000 gal tank that is so full of solids they cant pump it. How do you fit a 1000 gals of water in something thats full of solids. on top of it Mrs. Smith told us our tank was pumped out 95 percent and then can stand behind a tech telling me we have to bring in an mini ex to open our tank to clean the 5 percent you didn't get. You have changed your story to many times to try to cover up that you charged me for a full tank cleaning when you were unable to pump it. Which clearly is stated on the invoice saying we need to dig up the tank to open the manhole to remove the heavy solids. Then falsely call Bill Deal and say we are illegally digging up our septic tank. Which we were not. Beware of this company!!!! In business long or not every company can and will make mistakes. It's on how a company handles their mistakes that make them a good company or not.

Really got gouged for very little work, over 320.00 for 20 minutes of vacuuming out sludge, going to find another company

Great Service from a local company. Technician was very pleasant and knowledgeable.

We have tried to contact Smith's 4 times in 2 weeks. No response!!! Brand new system and they will not come back. We had to remove 4 full size dump trucks full of ROCK they used to bring the rest of the yard up to the top of the oversized risers they used. Totally ruined my back yard. Of course they were paid already. Do yourself a favor and seek service elsewhere!

Wonderful people! Excellent customer service!

They do not charge was they estimate. Its workers do not appear to be trained well. Use another company to get your septic pumped.

Service was quick and $ reasonable.