Do not buy from Rooms-to-go! After 6 months I have yet to receive a certain piece of furniture I have already paid for. I received it in broken pieces and it is still sitting in my house broken and they will not make good on it.

Great sales associates and service!

The couches I bought were beautiful however the service was terrible. From the in store experience, to them messing up my delivery date, "protection plan" and then the actual delivery. The movers were unprofessional, rude, and tracked mud on my stairs after I asked them to wipe their boots outside. They left wrapping trash behind and rushed out the door without a thank you, have s nice day, nothing. Paid $1600 for this whole process and know I coulda got a better deal elsewhere. I feel cheated and unimportant. All about a sale to them.

This store has the worst return policy that they don't tell you about!!! This is unacceptable! Once you have bought the product you have two days to cancel otherwise you can't return the product! All i wanted was to return an $79.99pillow! I spent about $9,000 and they can't take the $80.00 pillow back! Unbelievable!!! Will not buy from here again!