Unfortunately I have to strongly recommend not using this business. Over the phone I spoke with the company secretary and was incredibly clear that our new house's chimney had just received a professional inspection and was in excellent condition. The company proceeded to charge my family for this exact service that we explained we did not want or need. Honestly, within less than minute of being at our home, the service men who came out determined our chimney did not need to be swept. A potential chimney sweep was the specific service that the company was asked to perform if needed. Very disappointing that a local company was so dishonest. It is my belief that when a potential client has concerns and feels strongly that they have been mistreated, an attempt should be made to ensure fairness and remedy the situation. Instead, our family was told by Frazier's owner it was not their problem and to pay.