Used this storage facility while we were building our house. When we moved into our house once it was built we discovered that mice had chewed two spots on our coach. We also ended up throwing out about $200 worth of kitchen stuff from another box where mice had made a home. The box was full of urine and mice poop. Upon calling there was no effort whatsoever to make things right. Only a desire to deflect any responsibility at all. If you are looking for a place with an expectation that they will keep it free of vermin I suggest you look elsewhere.