Rude and careless. I won a free haircut from a raffle at a benefit. When I came in to use it, finally getting my hair cut professionally, it was a disaster. The hairdresser didn't listen to what I wanted, and frankly did not care. She just wanted to get me in and out as fast as possible. I paid for a blow-dry in addition to my free haircut, and she didn't even finish it! I left with wet, shaggy, hair and bangs that were 3 inches shorter than I asked for! I was very annoyed with her attitude and inattentiveness, I actually had to go somewhere else and pay to get it fixed. Awful experience, don't waste your time or money.