O.G. Croteau Plumbing & Heating
381 Summer St, Fitchburg, MA 01420
978-342-3029
PHOTOS AND VIDEOS
REVIEWS Write a Review
01/03/18
Provided by YP.comHad a wonderful experience. Answered all my questions and did the job in a timely manner. I called them out for a sewage backup. They fixed the issue and showed me on their camera what the problem was. Very helpful!
01/03/18
Provided by YP.comA job well done, replaced my boiler very quickly and had no problems. I am very pleased with their effort.
05/26/17
Provided by YP.comThey are the worst. They came to my house through Unitil to give me a quote on converting to gas. My furnace is only two years old and I have never had any issues with it. Hours after they left my house, my furnace began leaking. It has been leaking 20+ gallons of hot water every single day. They refuse to take responsibility for the issue. They keep telling me that they didn't touch anything, however, there were ZERO issues with my almost new furnace prior to them coming. When they came back out with Unitil to see the furnace, they told me it would cost $800-$1,000 to fix the problem.They have called me a number of times to give me motherly advice on what my next steps should be so I guess that is better than fixing the problem they caused..... DO NOT USE THIS COMPANY. THEY ARE THE WORST AND THEIR CUSTOMER SERVICE IS TERRIBLE!
11/12/12
Provided by YP.comI had O G Croteau come out and service all of my 3 boilers which cost me almost $450, about a week later the boiler went down and instead of warranteeing their work and taking care of it...they charged me $135 to get it back up and working. DO NOT USE THIS COMPANY Horrible customer service and you'll pay through the nose. I never had any problems with my boilers...however, a week after they are serviced part begins leaving and puts out the pilot....I guess they know how to ensure that the money keeps coming in when other parts OUT OF NOWHERE begin to malfunction. I would be interested n how many other people this has happened to. They are a joke and too expensive to be this unreliale!
07/09/10
Provided by YP.comI called them out to unclog a drain. They couldn't get the clog out so instead told me there was no clog and proceeded to charge my credit card without my permission. I had to call out a second company, which quickly found the simple clog and fixed the problem. Do not use this company, they are incompetent and dishonest.
No Job Too Small Or Too Wet!
- General Info
- Take care of any project at your home or business with help from O.G. Croteau Plumbing & Heating in Fitchburg, Massachusetts. Since 1957, our plumbing technicians have handled services for jobs of any size. From plumbing and heating to sewer and drain services, we offer a variety of options. We have built our family-owned business on integrity and honesty, and we are proud to be your source for quality and reliability. Contact us today for more information!
- Extra Phones
Fax: 978-342-6965
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Social Links
- Categories
- Heating Contractors & Specialties, Air Conditioning Contractors & Systems, Altering & Remodeling Contractors, Building Contractors, General Contractors, Heating Equipment & Systems-Wholesale, Oil Burners, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing-Drain & Sewer Cleaning, Sewer Cleaners & Repairers, Sewer Contractors, Water Damage Emergency Service, Water Heaters
- Services/Products
- Trenchless ExcavationServiceCommercial ServicesInspection ServicesInstallationsWater LeaksResidential ServicesRepipingCopper PipingIndustrial ServicesRepairinstallationFixture ReplacementEngineeringSewer Drain Cleaning ServiceCarbon Monoxide TestingRemodelingSewer Repair & ReplacementWater Main RepairDrainsWater Heaters - Sales & ServiceStorm Drain & Catch Basin CleaningRepairs & MaintenancePipe ThawingDrain CleaningSewer Cleanout InstallationDrain RepairEmergency CleanupBoiler RepairDrain Trap TreatmentSewer Repair
- Water HeatersSewer LinesRooter ServiceInstallationHome Maintenance ProgramsNew InstallationPlumbingStateTrenchless RepairSewer DrainsServiceSeptic Systems & TanksRoot DestroyerCatch Basins & TrapsSinksFaucetsSewer Lines & Sewer SystemsBoilersWater HeatersSewer LinesRepairBathroom FixturesTankless Water HeatersOilStateHeatersSewer PumpsKitchen FixturesBathtubs & ShowersDrainsGlass-Lined Heaters
- Payment Options
- Brands
- State, State Water Heaters
- Languages
- French
- Accreditation
BBB Accredited Business
- Other Link
- Other Information
Specialties: Bathrooms;Color Video Sewer Inspection System;