Folks - I have been a loyal customer for 35+ years. My brother-in-law was the founder of Petro Star on whom you depend.. My bills are, in the large, paid on time. I did not appreciate your last reminder. I travel. I have no desire to be on autoupay because I have no idea how your fuel prices will fluctuatel. I know you have a billing department that must collect, but really folks, be a bit polite can you? I have absolutely no problem paying my bills though at times they are a bit late. I suggest you look at my payment record. I doubt that many can pay the prices you charge and keep up with their bills. Carol Lewis