Decided to allow progressive to pick the body shop to fix my car this past July. The repairs to the damage was done nicely. The paint job however was poor. They didn't bother to blend the paint which left my car two toned. If this was my auto shop I'd be embarrassed to leave a car painted in that condition. The car previously had no chips or dings on the doors. When I got the car back.. My handles where chipped and scratched. But the worst part was when I caught a flat tire and realized that the auto shop stole the foam piece from the trunk containing the jack and lift. Contacted the auto body shop and never heard back. How does a huge piece of foam and tools disappear? In my opinion, this shop does shady work. Definitely would not allow progressive to choose a repair shop again nor would I recommend this place.

I AM FORCED TO PUT 1 STAR TO POST A REVIEW...HORRIBLE EXPERIENCE WITH C&L AUTO BODY. TOOK MY CAR THERE ON THE REFERRAL OF MY INSURANCE COMPANY AND AFTER THREE WEEKS AND A SUPPOSED INSPECTION, THE ENGINE LIGHT WAS ON, RADIO DIDNT WORK AND BLINKERS WERE NOT WORKING AND THE VERY BEST WAS...FRONT END, AFTER A FRONT END CRASH, WAS NOT ALIGNED!! FARMERS IS PAYING MY TRUSTED MECHANIC DIRECTLY TO RECTIFY THIS MESS!! THIS PLACE IS A DISGRACE!! DON'T BE FOOLED BY THE FANCY FACADE..LOW BUDGET WORK, STAFF ETC...HORRIBLE!!!!

The repair was not only slow, but riddled with errors.



Do yourself a favor and avoid C&L! I won't bore you with ALL the details, but after C&L 'repaired' my Jeep Commander, I quickly started noticing things that weren't right, the most serious (I hope at least, could be other things I don't know about yet) of which was that they installed the WRONG size axle on my front left wheel and also botched the hub bearing on that wheel.



This led to a squeak from the front end as well as a lot of road noise at higher speeds. When I told C&L something wasn't right, they pretty much blew me off and said that I needed to get new brakes and/or new tires to fix the issue. Turns out I didn't need either of those things, I just needed a legit shop to install the correct axle and a functional hub bearing. Luckily, Geico still paid for the additional $1100 in repairs my Jeep needed at the second shop I took my vehicle to after C&L just wouldn't help.



Fifty days after the accident I finally have my Jeep back in good working condition, but only after a second shop was able to fix the errors C&L made.



C&L sucks, steer clear.

Every other auto body shop I have ever experienced could learn a lot from these guys on how to run a professional operation. The entire process was streamlined, with insurance agents and rental car agents all under one roof to make everything easier. I received multiple phone calls over the 7 days they had my car updating me on their progress. Everything was thoroughly explained by well trained employees. Incidentally, while not extremely important, I should mention that their shop is really impressive with a comfortable waiting room. My son liked looking through the giant picture window down at the floor where the work is being completed (so did I for that matter). And most importantly, my car looked brand new when it was finished. They did a beautiful job! I cannot recommend them enough! If you need body work done, C&L is the place to take your car. It's the only place I will ever use in the future (hopefully I'll never need them again, but in the event that I do, C&L is where I am going).

BEST SHOP I HAVE EVER BEEN TO ..CANT BELIVE IT AFTER AN ACCIDENT THEY TOOK CARE OF EVERYTHING....