Gerber Collision & Glass
1123 N Point Rd, Dundalk, MD 21222
410-284-2556
PHOTOS AND VIDEOS
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REVIEWS
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The customer service at this shop is very poor. I had damages to my 2006 Ford Focus and when I got my car back there were 2 deep scratches that were not there before. The manager Jim, told me there check in sheet had marks showing it was old damage, I showed him the old damage and the new damage in the same area, they never fixed it, I will never go to that dump again.
I just had my 2009 E150 Cargo van repaired at True2form. They did a great job on the repairs, they kept me informed. Jason was great to deal with, customer service was outstanding.Even the manager Mike Michaels has great to deal with. I will refer anyone i know to True2Form.They even detailed my work van for me while i was there. I can't explain just how happy i am with the over all service with the company.
Picked up my 2009 Ford F-150 Larrit today at Tru2form in Dundalk, MD. Betty, Stevi and Jason are 3 of the best customer service people I have seen. I didnt need to do anything but drop my vehicle off and sign papers, they did the rest. Great shop, Great service.
As soon as I arrived to the shop a very friendly person named Dave approched me and help me out of the car, I had a broken leg. My car was in the shop for 4 days and I was called every other day with the updates. When I got to the shop my car was ready to go and very clean. I highly recommend true2form in Dundalk to everyone I see.
Had my 2006 Cadillac STS in for repairs to my rt quarter panel and rear bumper. It took 3 days longer than promiced. When I pick the car up it was dirty and had a new scratch on the left fender. Once I started driving home my daughter and son-in-law were behind me and stated my rear bumper was blowing all around and look like it might fall off. I took my car to another shop since I live in Ellicott City only to find out True2form didnt put back all the parts to secure my rear bumper. TRUE2DEFORM is more like it.
I am 82 and live alone, I had my first accident last week and was sent to True2Form by my Ins. Company. I was pleased that the front office people explained everything to me and help me get into a rental car, they told me it would take 4 days to repair my car, once finished the manager Mike came out and went over the car with me. He even took a scratch out of my hood that was not related to the accident. Great paint match and great customer service.
I Would Not Recommend don't go there.
bad services take to long to get job done. they tell u 3 day's take 13 day.
This customer didnt have rental coverage and we found hidden damages that made the job longer than 3 days, her Ins. Co. paid for the damages but she was without a car. She should have had renal coverage,which Ins. co. offer.
- General Info
- Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Categories
- Auto Repair & Service, Automobile Body Repairing & Painting, Windshield Repair
- Payment Options
- Other Link
- Other Information
Specialties: Bumper Repair, Auto Glass, Auto Body, Collision Repair, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop
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