The hostess asked if we needed a high chair or booster seat for our 4-week old infant....after I told her that we needed space for an infant seat. Then, while we were waiting..and waiting...for a waitress to take our drink order... we discovered that it's really loud in the restaurant. We had a difficult time talking to each other across the table. We ordered an appetizer (artichoke and spinach dip), which was near cold even though the bowl was burning hot. The chips that came with it were so stale that some of them could be bent and twisted! The pizza was great, as Aubree's pizza always is. We have been to the Ypsi Aubree's many times and expected the same level of quality when it came to the customer service and food, but it just wasn't there. It seemed that a little more time should have been spent on educating the young and inexperienced staff on the importance of high quality service and food. We will probably go back, but not for a while. Hopefully that will give them some time to get it together.