Lies and deceitful sales practices...I wouldn't recommend this company to my worst enemy! The quality of products are abysmal and customer service is awful. I'm sorry that I had ever went with this company for my flooring needs...it's one of the biggest regrets that I have for any upgrades to my home. We've have had nothing, but problems with each install. The flooring looks terrible after a short amount of time in a home that is meticulously taken care of. The owner, Stan, makes many excuses not to rectify issues or he just puts customer complaints to the side. If you don't follow up with him, he will even forget about your concerns. I have had to jump through many hoops to get anything repaired, and that is if this even happens, since we've had other areas of our home, which he's refused to replace under warranty.

From what I've experienced from this company, it seems as though they boast themselves up as being the best in the business with their fancy commercials and what appears to be "professional" sales tactics, but then after you've paid for a product, it's game over. We've thrown a lot of money down the drain by choosing Tile & Carpet Town Carpet One for our flooring needs. This is not an exaggerated statement...please don't be fooled. We honestly thought we were going with a good company for our flooring, and it has been nothing but a nightmare. They may act as if they actually care for the customer's satisfaction, but this has not been the case at all from what I've experienced. I am beyond disappointed with this company and would advise to stay clear of them. Be warned!

They have an incredible selection. Everyone was very helpful and they did a beautiful installation for me.