My Polaris was having carburetor issues so I called and spoke with Adam. He assured me it would be no problem to fix. I took the carb off and brought it to them. Everyone there was friendly and not pushy at all. Adam took my carb apart and had it fixed in no time. It was a bad o- ring he spotted immediately. Best of all didn't gouge me on the cost to repair. Very satisfied.

If you need fast efficient service do NOT use Down South Powersports! The guy working the counter is extremely rude, no customer service skills whatsoever. Any parts you may need have to be ordered which they claim will take a few days but actually take 2-3 weeks. No one will contact you with an update about shipping or the status of the maintenance/repairwork. Every time I've called or stopped by I've been told "It will be either today or tomorrow. Or "I'll have it ready by this day." Needless to say the work is never completed as promised. My bike has been with these incompetent lazy fools for over a month now...... Will not use these guys ever again.