The service I received was wonderful!!! I had to have a piece of glass made for my vanity. They made it quickly and for a great price. I will be back for all my glass needs!!!

These guys refuse to do certain things like take a measurement to a single glass pain for inside a fishtank and blame it on insurance standards. They also have threatened to throw out things of other relatives of mine while they are waiting on custom glass to arrive to be installed, glass they refused to make because they didn't want to be responsible for fitment issues, i thought they were a glass busisness and that they were professionals. Their customer service is horrible and they refuse to help with any glass project that is beyond beginner level glass cutting. Don't see them staying in business much longer if they don't change the way they do business.

These guys refuse to do certain things like take a measurement to a single glass pain for inside a fishtank and blame it on insurance standards. They also have threatened to throw out things of other relatives of mine while they are waiting on custom glass to arrive to be installed, glass they refused to make because they didn't want to be responsible for fitment issues, i thought they were a glass busisness and that they were professionals. Their customer service is horrible and they refuse to help with any glass project that is beyond beginner level glass cutting. Don't see them staying in business much longer if they don't change the way they do business.

I called several times to get them to come give me an estimate. Keep in mind that I called them on a Wednesday. They told me that they would be out as soon as they were in that area between Thursday and Monday. They never called me, I called them the following Wednesday. I let them know that no one had contacted me. She put me on hold and got back on the phone said we will be out their today, with no apology at all. I called Poland Glass company and they said they would be out today. I called B &B glass because they said they are available 24 hours not over 100 hours. I was very disappointed and decided to stay with Poland. I used Poland in the past and they have always gave me great and friendly service. I choose B & B glass based on the other review, proves all service is not the same.

I cannot say enough good things about B&B! They were so friendly, quickly restored my shower door and I'm thinking of replacing my window glass because they were so affordable! The service is great and so is the product!!!

terrible service, couldnt get it done right after three trys,,,,my windows still leake