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Herbert Automotive

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Auto Repair & Service, Auto Oil & Lube, Automobile Accessories

3425 Keith Bridge Rd, Cumming, GA 30041

770-781-5667

CLOSED NOW: 
Today: 8:00 am - 6:00 pm

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5 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Z
Zmgoins

03/28/17

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Please do NOT go here, even for something as simple as an oil change. I was there just doing my scheduled maintenance a couple months ago, and one of the KIDS they have doing oil changes managed to back my car into one of their lifts. I never posted anything about because I understand mistakes happen, and to their respect, they did fix my car within a timely manner. I haven't returned with my vehicle, but my wife needed an oil change and they're in a convenient spot so she went. Well, not even one day goes by and she is on the side of the road broken down because her oil filter wasn't on properly and all her oil leaked out of her car. I can't keep my mouth shut anymore! Please don't waste your time here, you will end up with more problems than you need.

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kimjoyce00

11/12/15

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I love this shop. Chip is awesome and so are his mechanics. I had two automobiles/truck for emission testing and oil changes. Had coupons off their website. Kallen at front desk did an awesome job. They were busy. They forgot my husband's oil change sticker but no big deal.

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anonymous

01/26/15

Do NOT ever use them. My car was there 3 days and when I picked it up my cds were missing. When I confronted the manager he tried to act like I was lying.

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aesdaustin

12/11/10

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THEY ARE TERRIBLE! I just recently was misled - and this is the third time. I learned that my car had a gas leak and they needed 8 hrs just to diagnose. I didn't buy it - had them button up my car and i took it to the car dealer (normally they would be the ones you worried about). They told me it was a gas cap and the car is fixed. If this was the first time, I'd say it was an honest mistake. It is the third time. NEVER GO THERE. I will show you my receipt from them and the dealership if you have any doubts.

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anonymous

07/24/10

NOT IMPRESSED. I had my truck towed to Herberts because it wouldn't start up anymore, plus I had two tires I asked them to put on because the front two were showng the steel belt. The truck was there for one week. No response, so I called them. They were still looking at it and needed more time. Then another week went by. Still, no response. So I called them again. The man on the phone said that I needed a new air condioning compressor, a new oil gauge, new belts, and a host of other things that had nothing to do with the problem I brought it in for. When I asked why it wouldn't start, he just said that it was a "combination" of things, and wouldn't give me a straight answer. He said that if I wasn't prepared to spend a very large amount of money ($1500 +) then I might as well take it away from their shop. Easy for him to say-- he didn't have to pay the towing expenses to and from his shop, car rental fees,AND they never even put the tires on! bad communication, would not recommend.

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DETAILS
General Info
At Herbert Automotive, our mission is simple: to provide the best automotive services in Cumming and Canton, Georgia while maintaining the finest customer care available. Herbert Automotive has been providing automotive repair and maintenance services for both foreign and domestic vehicles in the Cumming-Forsyth County area for many years. Our automotive shops are clean, well-kept, and designed to be safe and efficient. Quality, attention to detail, and customer satisfaction are our top priorities! No appointment needed, but gladly accepted. Today's automobiles are more complex than ever before, and not just anyone can repair them. Our certified auto mechanics and service technicians participate in intense and ongoing training programs. In addition, we’ve made significant investments in new technologies to help ensure that your vehicle is diagnosed accurately and efficiently for the best automotive care available in Cumming and Canton. Our services meet or exceed vehicle manufacturer maintenance specifications. Herbert Automotive services include engine repair and parts repairs, oil changes, brake services, radiator and transmission services, differential and transfer case services, fuel injector cleaning, fuel filter replacement, air conditioning service, air filter replacement, wiper blade replacement, exterior light replacement, and emissions testing. Ask about special pricing for fleet vehicles. Our stores also sell tires for most makes and models of vehicles. Stop by today!
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Categories
Auto Repair & Service, Auto Oil & Lube, Automobile Accessories, Automobile Parts & Supplies, Brake Repair, Tire Dealers, Wheels-Aligning & Balancing
Payment Options
Brands
AC Delco
Location
Hammonds Xing
Provided by
Data provided by one or more of the following: Thryv, Data Axle, Yext.