I found Welcome Stitchery back in the 1990's when my kids skated at the Crystal Lake Ice Rink. What a treasure chest! I can't tell you how many fellow stitchers I have recommended this store. Monica, the owner, is a gem of a resource and I always make sure she is in the store when I need something. (Other staff is great, too, but I've always gone to Monica.) Their framing is exquisite and I always have great assistance in selecting the best frame/mat combination. I have attached a photo of one of my favorites. The matting is dark blue suede and the frame picks up the intricate gold stitching on the angel.

Wow. I'm so surprised by the previous review. I found just the opposite. The staff went way out of their way to help me since I haven't cross stitched in many years. Helping me with patterns, fabric and even with converting the pattern to a particular size fabric. I took my first class there last month and again very accommodating. Making room for a last minute addition since I was late signing up and called just a few minutes before class started. Super nice people. They have such a huge collection of patterns and cross stitch fabric. Best store I have ever been to for these specialities items and customer service and I have lived and traveled all over the country visiting these types of shops.