They stained a white shirt in multiple places and could not get the stain out after trying again. After asking what recompense there was for ruining my shirt, they said without proof (i.e. picture) that the stains weren't there beforehand, they would do nothing. If you intend to take your shirts to Dryve Cleaners, I would suggest diligently taking a picture of each one and presenting them at drop-off. Or just go somewhere else.