Never use these people.They will not follow through with any warranty work and try to make you into a liar. Thanks receptionist.

Never use these people.They will not follow through with any warranty work and try to make you into a liar. Thanks receptionist.

Had a really great experience. My 50" Plasma was not working correctly. Panasonic technical support referred me to the folks at Thompson Electronics, and boy am I glad they did! I called them, answered a few questions about the situation, and they told me they would do some research on the issue I was having. The very next day, I received a call informing me that they had ordered a part for a repair, the part had arrived, and they would like to come to my home as soon as possible to do the repair. We chose a day, and on the morning of that day, the technician called me to tell me he was on his way. He was here exactly when he said he would be. Lon is an absolutely delightful gentleman who is punctual and knowledgeable! He did a major repair on my TV in less than half an hour, and was happily on his way. I am very impressed with the professionalism and the quality of work and customer service I received. I definitely recommend Thompson Electronics!

great service