“OUR consulting methodology is OUR KEY differentiator”.

General Info

We have provided the global contact center model for IBM. We have provided the definitive electronic business unit RE engineering customer contact model for charles Schwab. We have provided the smart meter transformation strategies and tactics for southern california edison customer engagement. We have also provided the USAA workforce consolidation strategy model and center of excellence implementation. Every assignment begins with assessment.

Hours

Regular Hours:

Contact Info

Phone:

Main - 513-792-5700

Extra - 513-793-2043

Extra - 513-792-2944

Address:

8044 Montgomery Rd Ste 700 Cincinnati, OH 45236

Email:

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Categories

Business Coaches & Consultants, Business Management

Location

We offer the following services: • Comprehensive/Proven Strategic, Operational & Technical Assessment. • Holistic People, Process & Systems improvement Roadmap. • Implementation & Benchmarking. • Business Case CBA & Systems, Desktop Use Case Development. • Web eCommerce Self-Service Application Evaluation Analysis & ROI. • Desktop Contact Systems Application Evaluation & Selection. • End-to-end Business Process Optimization, Analysis & Integration. •

Neighborhood

Kenwood