The issue I had in my experience today was with the local post master, Kathy, of the Cherryville, NC local office. Her lack of respect for me as a customer was somewhat surprising until I spoke with some co-workers and discovered that this particular postal employee has built a reputation as completely indifferent towards the needs of her customers. I was told she's worthless and today she proved her reputation to be accurate. I agree now, too - worthless. Drive to Shelby or Lincolnton unless of course you wanted to be treated like garbage. . . She's a real POS.