Usually get a large diet Dr Pepper very heavy on the ice, but sometimes the girls do not put enough ice in the cup so they give me a little cup of ice. They are very nice and friendly. Today was a whole different story. "John" was in the DT and my cup wasn't full of ice, so I asked for a small cup of ice. He told me he would have to charge me. I was like no one has ever charged me for a small cup of ice. He told me that they should have been. I really don't care on what they should have been doing, I just know what they have been doing. This guy poured out half my drink and packed the cup with ice. You couldn't even see the drink. All I wanted was the cup filled up to the top with ice and then the drink added.