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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
M
Marcus L

02/04/16

Provided by DexKnows
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Great service

Had a new furnace installed after our old one went kaput. Went with what Justin recommended we install. Now 3 months later, our gas bill has been literally half of what it used to be. They were great from start to finish. So glad I called them.

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Not Impresssed

06/16/14

Provided by DexKnows
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Over Priced

I had to have my water shut off valve to my refrigerator replaced due to the fact it would not shut off and water was leaking out of the value. The service repairman came to my house and replace the leaking valve and my bill was $361.00 which I think is excessive for this type of repair. I called the office and the snarky women who answered the phone stated they do repairs on a project basis, which is fine. I wanted an itemized break down of my bill. This is not to much to ask and can be done. I would like to know how much the labor is and how much was the part. The woman stated that the owner would have to call me. I'm still waiting. I DO NOT RECOMMEND UNSING THIS PLUMBER!!!!!!

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J
James Roberts

01/19/14

Provided by DexKnows
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BEST OF THE BEST

I came home from vacation to find my heat dead and my pipes frozen. Amy came out right away and fixed my furnace and thawed my pipes all within 2 hours. Thanks to them I averted disaster! I'll never use anyone else from now on. I'm an Amy club member for life.

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Not Impressed

12/05/13

Provided by DexKnows
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Can't recommend them

Their "two hour window" for appointments is false advertising. I called them after the 2 hours was up and, after being put on hold and forced to listen to their automated sales pitch, was told the technician was finishing up on a call and would be at my house shortly. He arrived half an hour later. They are EXTREMELY expensive and they try to sell you on their "club membership" as they rip you off. Not impressed.

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C
Carol

04/30/13

Provided by DexKnows
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Been a Member and Customer for years!

Been a Member and customer for years. They installed my new furnace and air. I have a problem with mice building nests in the outdoor unit circuit board box so I can't turn my air on until they come out. When I called for the cleaning I was told the next appointment is in 24 days putting us near the end of May and they've already been paid! I guess since they have my money they don't care!

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S
Suri L.

03/15/13

Provided by YP.com
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these guys did a great job, they was quite honest with his assessment.. they gave me a estimate for the work and when i was checked it out compared favorably prices compared to others in the area.



they also made some recommendations about the future safety. they were definitely friendly and honest.

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L
LucyD

02/17/13

Provided by DexKnows
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Saved the day.

No, heat, and 2 freezing kids is not the way to spend the night. I was happy when someone answered my call at 2am and got a guy here in within a hour in the middle of the night to fix our furnace! Excellent customer service all around. Thank you!

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A
Art Neil

09/10/12

Provided by DexKnows
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They made me smile!

I called Amy for a 2nd opinion after Lowes and Home Depot both tried to rip me off with their low ball quote over the phone for a new water heater. Im convinced I bought a better water heater for less guaranteed by someone that answers their phone day and night, Thanks for saving the day Amy I will recommend you to all my friends and neighbors and continue to use all of your services.

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S
sharonw

09/10/12

Provided by YP.com
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Look no further, they are the ...

Look no further, they are the most professional home services company I've ever used. They show up on time and do what they say they will always outstanding service with a smile, highly recommended.

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D
dundeefellow

03/05/12

Provided by YPmobile
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even made it to work on time!

They do what they say they will do. They showed up on time during the appointment window. looked at the problem, told me what it would cost and fixed it in time for me to make it to work on time! A++

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H
Happyhousemom

03/09/11

Provided by DexKnows
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They saved the day and my basement

During a big rain storm a few weeks ago my sump pump quit. The water in the hole was filling up quickly. When I called on the phone a nice lady answered and said someone would be out right away, 20 minutes later AMY was here! They replaced my broken, junk, home depot sump pump i had installed less than a year prior. They also installed a battery back up so I wont have to worry about my basement flooding again. Ask for Brad he did a great job. Great work at a fair price. We signed up and will be using them for everything.

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Marcia

02/01/11

Provided by DexKnows
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Disappointed with Amy

I had Amy HAC put in a new furnace and also bought some sort of service agreement...I guess for one year.A year after installation they did come out and do a maintenance call. Two years later my furnace was running sporatically and not getting up to the temp. assigned on the thermostat. I called Amy. The technician was here for one minute and said I needed a cleaining....So they charged me $79 for the technician to show up and $99 for the cleaning. I called Amy, explained my situation as a existing customer, and they would make no consessions on the charges--I had to pay both. OR buy a $240 yearly service agreement and pay $99.I said forget it.....I paid both, Yet when I need to buy a new AC in the spring I will not be buying it from Amy. And further cleaning will not be done by Amy.

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S
st4063

12/27/10

Provided by DexKnows
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Overpriced, poor customer service, go elsewhere

The markup for the faucet they installed was considerable, and they did not even use all of the parts (yet the customer pays for all of the parts and does not get to keep them). I went to the Moen website and also the Home Depot website to check costs. I was billed over $250 for a faucet that cost less than $87 FOR THE ENTIRE SET (faucet, showerhead, faucet handle, and trim). The repair person wasn't even here for an hour and I was charged an exorbitant amount of money for service. It cost $79 just for the person showing up and breathing oxygen. And then the rude manager tried to sell me membership to his Club, after charging over $550 for a simple faucet replacement. I no longer will use Amy Home Services for any of their services: plumbing, air conditioning, furnaces, you name it. You can get more reasonable prices and services elsewhere.

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DETAILS
How Can We Make You Smile?
General Info
Amy Home Services is certified and insured mechanical contractor serving residential and commercial customers in Elgin and Carpentersville, IL, and the surrounding suburbs of Chicago. As a family owned and operated local business, we're proud to offe
Hours
Regular Hours
Mon - Sun:
Social Links
Categories
Ventilating Contractors, Electricians, Heating Equipment & Systems, Mechanical Engineers, Plumbers
Services/Products
    WiringCeiling Fan InstallationAir Conditioning ContractorsLightingElectrical Utilities ContractorsCommercial HVACCommercial Electrical ContractorsShower RepairFuse BoxesDuct WorkRemodelingVentilation Contractors
    Cabling & WiringResidential WiringHeating ContractorsHumidifiersHeating EquipmentAir Conditioning EquipmentConduitsCommercial HVAC EquipmentFaucetsResidential HVAC EquipmentRadiant Heating
Payment Options
Brands
Aprilaire, Bryant, Carrier, Goodman, Heil, Janitrol, Kohler, Lennox, Rheem, Ruud, Trane, York
Languages
Spanish
Other Information

Services: Wiring, Ceiling Fan Installation, Air Conditioning Contractors, Lighting, Electrical Utilities Contractors, Commercial HVAC, Commercial Electrical Contractors, Shower Repair, Fuse Boxes, Duct Work, Remodeling, Ventilation Contractors, Cabling & Wiring, Residential Wiring, Heating Contractors

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