After finding Josh's post on Craigslist for computer repair, I shot him an email not knowing what to expect back. I've been through a lot of computer "gurus" if you will, and none of them were really quite like Josh. Besides helping my son with math off the record (which he didn't add to the already near-empty invoice) and showing him about computers, he was a great kid to talk to and watch work. He can speak his own language and even mine (home decor), which was really a pleasant surprise. In short, he was funny, knowledgable, outgoing, polite, and honest. My husband was even enjoying his company.