I am in the process of having a custom engagement ring made. Before going to Designer's Circle, I always felt that they were trying to sell me something that didn't quite match my needs. At Designer's Circle, I just walked in without an appointment and the owner and a designer immediatley sat down with me to work out exactly what I wanted. Their suggestions and practical guidance were very helpful in developing the exact specifications I wanted. Within a day they already had working sketches of the ring done and, with my approval, sent out to be carved in wax. They immediately called me on the phone whenever there was a snag or a question or something that would alter the price (no matter how insignificantly) to ask me exactly what I wanted to do, even though I had already told them that I trusted their judgment on the technicalities. The ring is being cast this week, and from what I have seen so far, I expect it to be everything I wanted and more. I highly recommend this business.