Dr. Goodwin's office is very relaxed and comfortable. Or at least it is once you get to the back office. I wasn't really greeted promptly or friendly. That was the first lady I saw. The second lady I saw is the young girl who took me to the operatory. She was very friendly! (and not hard on the eyes either... that was a bonus) But she really knew what she was talking about when it came to teeth! I have been to several dentist in my life, being that I am 63 years old, and this is one of my favorites by far. Granted, I am old, I have a lot of teeth issues if you can imagine. I smoke and don't always floss. But not one person in the back of the office made me feel embarrassed about my situation. They were helpful and kind. Now here comes the hard part. Yes, the pay out. Now the amount I paid was fair for what they did. But the lady who took my money (different from the first lady) was not very friendly. Minus the ladies up front, Dr. Goodwin's office is amazing!