I am new to the area and got a referal from a neighbor to SBVG. My cat Jobisca was having ear troubles. The receptionist was friendly & professional. The assistant clipped her nails, took her temperature and prepared her to meet the vet-so efficently. The vet, Dr. Sheyenberg(?) listened, took samples from the ears and offered his treatment plan and suggestions for shots. Before proceeding he gave me a full price (very resonable)so there were no surprises. When he gave me the follow-up medication he was thorough with the instructions. The most surprising and unexpected thing was the call the next morning to check on Jobisca. I would recommend SBVG to anyone based on the quality of care.