After banking at this bank for 9 years, on a hot day in August my A/C failed in my home and I put my wife and 3 kids up in a hotel. I went that Monday morning to get a loan from my bank to get a loan to repair my A/C and was turned down after being a customer of 9 years with collateral! I went down the street to got a loan on my signature only from a bank I didn't bank with. They will not be there when you need them the most! BEWARE of the bank!!!! They will not treat you as a customer but only as a annoying blight in their day!