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Aptive Environmental

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Pest Control Services

5450 E Washington St Ste 1, Phoenix, AZ 85034

480-525-2847

CLOSED NOW: 
Today: 6:00 am - 8:00 pm

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REVIEW SUMMARY

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4.5
21 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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Dave V.

05/17/21

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Lenny Weite was very professional. He listened to my concerns and addressed each of them. He took the time need to ensure my home was properly handled to prevent finding more spiders in my yard. He made suggestions also to help me do preventative maintenance too. Thank you Lenny!!!!

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dsekhadia1

06/23/20

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Got my house serviced for the first time by Christian and David on the inside. Very nice staff and respectful to the home. After talking to them about the pest I was seeing, they applied a general spray and targeted treatments for ants around the problem areas. Good choice overall!

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Mike H.

06/19/20

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Not happy with service, after two applications, still have black widows and other spiders. Also said second application would be no charge, but charge 109.00. There is a reason they have you sign contract and charge $150 to get out of it, thats where they make their $.

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Jdemaria7

10/27/17

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Jason Baker Was here today for service. He went above and beyond, listening to and addressing all my needs. Super friendly, super professional. Thrilled with the service

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Conrad F.

10/24/17

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Great price, Friendly bug tech, results seen immediately.Nathan Wood Did a great job!From Conrad F.

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Rachel E.

08/15/17

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Mr. Anthony Amos came out to do my first (what they call a warranty service) treatment on Monday. One thing I really liked was how he called and asked me if it would be okay to come by a little early due to one of my neighbors having a treatment on the other street from me. Of course I didn't mind at all. I thought that he was a very polite, and kind gentleman. I really liked how professional and informative he was. He was squared away with his hair and uniform. I was sad to find out that he wouldn't be the gentleman that would be coming out to help with the bugs but he reassured me that all the employees are nice and thorough and do a good job. Thank you Mr. Amos!

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Molly M.

07/05/17

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A sales representative from Aptive visited my home recently and I told him we were happy with our existing pest service. He offered $89/quarter and, since we had been paying $60 every two months with no issues, I said there wasn't much reason to switch. At that point, the sales rep (Brandon in Phoenix) indicated that the first quarter of treatments was FREE. Ok I figured - that is at least a small cost savings and I decided to give them a try. Fast forward to today - one month after the initial treatment, still the same quarter - and I get charged $89. I go back and check the paperwork more closely and turns out we're on the hook for four $89 treatments, one each quarter. The initial treatment was the only free part. So basically, their scam is FIVE quarterly treatments... and you get to pay for four. Last I checked, a quarter is one out of four, not five. Now we're out $89 this quarter that we were not planning on spending. We've also seen bugs again (never did over past two years with previous pest service). When I called and spoke with a manager, he more or less said "oh it was a miscommunication, but there's nothing we can do." I asked for a refund of the $89 and the manager said they could credit my account by the money would still be owed. Then he grilled me about why I hadn't noticed until now. What in the world?! I feel scammed by their misleading sales pitch - and even lied to after discussing with the salesman Brandon that the free quarter was the only reason I could justify switching. Upshot: If Aptive knocks, just say "thanks but NO thanks!"

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airehman

05/20/17

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Jerrill came to spray outside and inside my house. He was punctual and polite. He got all the cobwebs off my high ceilings. I recommend this company.

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Dave D.

05/19/17

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Johnie came to spray the inside and outside my home today, he was on time and a did an excellent job,, hoping to see all the ant's go away.Johnie explained everything and was very kind.Dave. D

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Mary G.

05/19/17

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Johnie was professional and explained what he would do on the first visit, as well as future visits. We have been satisfied with excellent service so far. Mary G.

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Jcarter159

01/30/17

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Chris is a professional. He explained everything he did and is very knowledgeable and nice. I feel very comfortable working with him! I would definitely recommend him and his company!

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suebjork1961

09/15/16

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Chris did a great job on applying necessary product to my yard and around my house. Nice work! Easy to talk to and knowledgeable on the products.

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J.p. S.

08/17/16

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Sean was very professional and kind. He thoroughly explained what he had done after completing the service and answered every question that I had. I am very impressed with Aptive and Sean's willingness to take his time and complete the job the right way.

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shilamack

06/15/16

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My Service Pros were Robert and Da'Mario, they arrived right on the dot (I love promptness). They explained everything they were going to do before they did it and took the time to answer any questions I had. Their customer service was great and I would definitely recommend them to friends/family. Thanks guys!-Shila L.

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tjs1825

06/13/16

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Brad was my SERVICE PRO, he went around the entire foundation of house and sprayed double check and spot treated any problems. EXCELLENT

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tjs1825

06/13/16

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BRAD, SERVICE PRO. EXPLAINED WHAT HE WAS TO DO TODAY AND WENT ABOUT HIS BUSINESS COMPLETING THE TREATMENT. VERY THORO AND A PRO. EXCELLENT SERVICE. THANK YOU

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Jasundokunno

06/11/16

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Hi my names Jason Miranda and i just got a really good deal today on the bug program today. Shortly after Brian M shows up an hour after i sign up and WOW was he a great guy, talked me through the process and thoroughly inspects everything like he was a detective trying to find the missing link in a murder case. Very happy with his service and work , would definitely say hes a badass. 10/10

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Katrina R.

05/31/16

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Sean was awesome and quick! Knew exactly what he was doing and great at explaining things!

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Patrick S.

05/26/16

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I just switched to Aptive and I'm very excited about the new way to stop bugs from getting in the house by essentially removing them from our yard. And I especially like that they are using a natural flower extract to fight the bugs, rather than chemicals that might one day prove to be harmful to my family or the dogs. Brian and Demario were very professional and very thorough. Thx Aptive! -Patrick S.

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jrigs30

05/19/16

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Brian Morris the service pro was super nice and covered every inch of the house. Every time I thought he was done he went around and cleaned up or treated the surrounding area with something else.Joel W

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DETAILS
General Info
Aptive is the SMARTER approach to pest control, providing both residential and commercial pest services in Phoenix, AZ. Aptive responsibly protects your family and the environment. We believe we don't just kill bugs; we make life easier, homes safer and businesses more productive. We provide solutions for more than 47 common household pests, and is committed to protecting customers with environmentally responsible methods. Aptive is the fastest-growing pest control company in North America and currently services more than 1,300+ cities across the nation.
Hours
Regular Hours
Mon - Thu:
Fri:
Sat - Sun:
Category
Pest Control Services
Payment Options
Data provided by one or more of the following: Thryv, Data Axle, Yext.