The workers and management at this location are completely incompetent! They advertised a free dozen cookies with an 8 piece meal order. I drove 15 minutes for a carry out order on December 16th at 7:00 p.m. One of the employees who was cleaning the lobby had to yell 3-4 times for someone behind the counter to take my order. I ordered the special which was posted on the sign out front as well as on the sign in the store. Two different people were packing my order but when I arrived back home, there were NO cookies! I tried calling the phone number on the receipt 3 different times, but nobody would answer the phone! Eventually I got back into my car and drove the 15 minutes back to the restaurant. I asked to speak to a manager. They simply said "sorry" and handed me a box of cookies. I explained that it wasn't about the cookies but it was the principle of stealing from customers. The "manager" simply said I got what I paid for, the cookies were free! DON'T patronize this place!