They actually greeted me at my rig, put on 4 tires, but then we found that my brakes were locked up. My rig was not worth the repair amount, so I sold the tires back to them, & they stored my rig for 4 days so that I could find a car dolly to carry my rig home, plus one of the employees gave us a ride of nearly 30 miles to our destination...talk about out of your way service...these guys are "marvelous"!.

I went to Les Schwab to have a wheel alignment done on our motorhome. After the mobile wheel alignment company finished their work I had the tires rotated and balanced. They did a very thorough job and explained to me all along the way what they were doing and why. They carefully inspected all of the tires and told be they were all in excellent condition and needed nothing. Thanks.

They need to better communicate with each other when customers inquire about available service times. Called and asked about an appointment for an alignment, the gal said none needed, could just walk-in, and if I came right down they were not busy at all. Ten minutes later when i arrived, I was told by a sales/service man that there were several ahead of me and it would be a while if I wanted to wait. Very poor customer service from a company that I have used many times (but not this particular store) and have always hade the highest regard and best levels of service from. Will drive the extra to Lacey instead of dealing with this again.