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Jul 23, 2012
Jul 23, 2012
White Pass Garage1511 Fruitvale Blvd, Yakima, WA98902 USA
Urgently needed a repair to our sliding van door, knowing that we would need to go to a body shop for a complete fix. Asked them if we could get a quick repair so we could be on our way, and the mechanic said he would go in and discuss it with the b... (More) Urgently needed a repair to our sliding van door, knowing that we would need to go to a body shop for a complete fix. Asked them if we could get a quick repair so we could be on our way, and the mechanic said he would go in and discuss it with the boss. After waiting in the hot sun and it being apparent that we were forgotten about, I went in to find out when they could get to us. Was told that the mechanic said that I would come in and speak with the boss. Boss said it must be a communication problem. For any other shop, someone would have made sure we had been helped. The boss then said that they couldn't get it in before closing time (now less than 1/2 hour away, but no one appeared to be doing any work in the shop the entire time). We went to another shop and got the door fixed after hours by a really awesome mechanic. Don't waste your time with this business. (Hide)
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