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Solarus

1 of 5 stars 5 Reviews

www.solarus.net
(800) 421-9282
 
114 Years Solarus is the largest independent telephone company in Wisconsin and has delivered innovative telecommunications products to residents and businesses for more than 115 years.
 
 

Business Details

Categories

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Local Phone Services, Long Distance Phone Services

Specialties

(Edit)
  • Telephone Service, High Speed Internet, Television Service, Digital Video Recorder, Free Long Distance

Products & Services

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  • artwork hanging service
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  • color
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  • Licensed, Insured
 

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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
1 of 5 stars
Dec 24, 2012
business
Solarus USA
Stay away from Solarus. My Internet through Solarus was down for over 2 weeks. I continously called them but to no avail. They told me Frontier would have to check my line, which they never did. Solarus did not seem to care possibly because my servi... (More)
Was this Review helpful to you?   Yes 2 No 1   
 
 
Business Reply to this Review by Solarus business
Solarus USA
This is a conversation we would be happy to continue offline. It sounds as though there is some confusion. We would be happy to work with you through your questions regarding a break in your contract. Solarus provides tech support 24/7 to ensure our... (More)
1 of 5 stars
Nov 30, 2012
by anonymous
business
Solarus USA
Very disappointed! You will not get the Internet speed promised. It will be much slower and very sporadic. Look around before you commit and if there is anyone else out there, they are probably better
Was this Review helpful to you?   Yes 2 No 1   
 
 
Business Reply to this Review by Solarus business
Solarus USA
Solarus works with all of our customers to ensure they are getting the Internet speed they pay for and expect. Our local Technical Assistance Center is available 24/7 to troubleshoot an connection problems. We offer superior speeds in Central Wiscon... (More)
1 of 5 stars
Jul 25, 2012
by anonymous
business
Solarus USA
poor quality product for the price. i used to think charter was terrible but solarus makes charter look like a saint. tv picture pixelates ("due to copper wiring" per customer service), internet speed is lethargic, and i can't comment on their lan... (More)
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Business Reply to this Review by Solarus business
Solarus USA
Solarus is always working to bring our customers the most advanced technology available in our area. Our Technical Assistance Center is available 24/7/365 and is housed right here in Central Wisconsin. We strive to deliver service that meets the exp... (More)
1 of 5 stars
Aug 22, 2011
by Guest82064
business
Solarus USA
These people are arrogant, rude, and unprofessional on the highest level--and they know that when you monopolize a service area, you don't need to fight to keep your business. They can't seem to keep their systems up-to-date, so you don't even have... (More)
Was this Review helpful to you?   Yes 4 No 3   
 
 
Business Reply to this Review by Lisa business
Solarus USA
I apologize if we made you feel that way about Solarus. I can tell by your post that you are upset but the claims you are making are not true. We would never hang up on someone or ignore a service problem. It does sound like you have a valid complai... (More)
2 of 5 stars
Nov 23, 2010
business
Solarus USA
This Phone Company charges $20.00 to make any changes plus another $10.00 to for the phone book. Simply unexceptable. Have no choice but to use them for a land line phone.
Was this Review helpful to you?   Yes 7 No 5   

Blogs

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114 Years Solarus is the largest independent telephone company in Wisconsin and has delivered innovative telecommunications products to residents and businesses for more than 115 years.