I have received very poor service when I visited this location from waitresses and one of the cooks . The cook had a big mole on the side of his face and his arm was covered with star tattoos and tribal. He looked very dirty for being on the line cooking. I also observed him outside with a waitress exchanging what looked to be pills and was outside smoking three times just in the time that I was there. I usually have a good experience at this I Hop location as I go to eat there at least a few times a week but I am now reconsidering my options. sorry to say.