i.e., A loWhen I first came in and explained what had happened to my phone the guy that I spoke to was very kind and had a look at it, told me to put all my information onto the computer and what was wrong with the phone. Next he told me what was going to happen and that they would give me a call when it was finished, it was an Apple 4. I gave them my husbands cell phone they called and when we didn't answer the phone, the guys gave me a description of what else was wrong with my phone and what else that was needed to get fixed, I called back, and they explained it again to me, and it was easy to understand I told them to go ahead with the fixing of the phone, and I have collected it today (Thursday) and its all fixed, it was worse than I first thought but now I have it back and I just want to say a very big Thankyou for the expert advice, your friendliness and the way you make us customers feel and if there is a problem you get it solved well at least you guys fixed my phone, so thank you once again for your help.cal favorite, or highly recommended because

Well, it finally happened. After dropping my iphone hundreds of times, the glass finally shattered. :( First went to the Verizon store as I have insurance, only to find that I have to call the third party insurance phone number that perpetually puts you on hold. Anyway, the deductible (Verizon guy mentioned ~$140?) is ridiculous. And if you add up the monthly charge you pay, you are essentially buying yourself a new phone! (Note to self: cancel insurance!)Second stop, the Apple store. The only thing they could offer was to replace it for $200. Given my contract will be up in 5 months, didn't seem worth it either. Although Apple doesn't encourage getting the glass replaced, I figured it would get me by. The Hook Up was fast, friendly, conveniently close to my work and the best option for my situation. In 45 minutes to an hour later and $72 including tax, and I was reunited with a sparkling new glass on my iPhone. Yay!!!

if you need to report the hook up, contact the better business bureau to file a complaint,the office is open from 8am to 3pm,the number for the maryland office for this location is four four three three four seven,three nine nine zero ,dont let them treat you wrong,you have rights.

Had a cracked ipad 3 screen replaced promptly. Amazing service. The owners really helped out and gave me a big discount after shippment was delayed for one day due to a vendor issue. Very Friendly and even offered to hand deliver the ipad to my home!! This is how you win customers. Thank you!

best store ever. they fix my ipad 2 in same day. god bless danny he know everything about most phones

THE HOOK UP really saved me money by repairing my laptop. They changed my Dell Laptop screen for less than $100 it was impressive!!!! i will deff recommend this place to everyone. thank you

Got my iphone 4 unlock today noone else was able to do it. Good job The Hook Up

They fixed my phone. I had a broken lens on my htc inspire. Best cell phone repair store in maryland. Very affordable and great service.

They fixed my phone. I had a broken lens on my htc inspire. Best cell phone repair store in maryland. Very affordable and great service.

HTC Aria screen replaced. Best cell phone repair store in maryland. Fast and Affordable

I got my blackberry 8330 trackball fixed!!!!! Soo Happy now, some other shop told me to replace a phone but when i came to The Hook Up, they actually fixed my trackball in 5 min. Fast service was provided because i had a doctor appt.

I got my blackberry 8330 trackball fixed!!!!! Soo Happy now, some other shop told me to replace a phone but when i came to The Hook Up, they actually fixed my trackball in 5 min. Fast service was provided because i had a doctor appt.

Got my laptop screen fixed today and its working great. They saved me alot of money i don't have to buy another laptop. A+ service. I will deff recommend this place to anyone

Very Fast!!!!!! I always get my phone unlock from them. Usually takes them 15 minutes. My mom recommended me this place and now they are my favorite.

Best cell phone repair place and very good technician. he give me free screen protector for my evo because i got my screen fixed here. Recommended.

i finally got my iphone 4 fix at The Hook Up in Security Square Mall. I was recommended by my friend. this place is really good and their Technicians are very knowledgeable.

One of my favorite place to pay my bills, check cash, and also repair my phone or laptop. I really like their services and employees...i been coming here for almost 2 years now!!! best service ever!