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Jun 30, 2010
Jun 30, 2010
Value City Furniture37001 Warren Road, Westland, MI48185 USA
I would stay away. While their furniture is cute and sold at a decent price, larger items like beds must be ordered from a warehouse and then picked up at the store. I ordered a bed in May. I said I would have to wait a few weeks to pick it up be... (More) I would stay away. While their furniture is cute and sold at a decent price, larger items like beds must be ordered from a warehouse and then picked up at the store. I ordered a bed in May. I said I would have to wait a few weeks to pick it up because I was getting new carpet. I called with plenty of notice when I was ready to pick it up, and they said, "sure! It will be here Friday." I got a call that Friday saying it "didn't make it onto the truck" but it would be in Wednesday. Today, Wednesday, got a call saying it wasn't in, again, but that it "should" be in Friday. I live 50 minutes from this store and my dad was picking it up for me. He was about 2 minutes from the store when I got the call. NEVER AGAIN. Worse, they offered no alternative (free delivery, discount, etc). Stay away unless what you want is in the store ready to be taken home! (Hide)
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For 65 years, our furniture stores have been furnishing America's homes and have grown to more than 125 stores in 18 states. Now we also provide the same quality furniture and service on-line.
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