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Jun 30, 2010
Jun 30, 2010
Value City Furniture37001 Warren Rd, Westland, MI48185 USA
I would stay away. While their furniture is cute and sold at a decent price, larger items like beds must be ordered from a warehouse and then picked up at the store. I ordered a bed in May. I said I would have to wait a few weeks to pick it up be... (More) I would stay away. While their furniture is cute and sold at a decent price, larger items like beds must be ordered from a warehouse and then picked up at the store. I ordered a bed in May. I said I would have to wait a few weeks to pick it up because I was getting new carpet. I called with plenty of notice when I was ready to pick it up, and they said, "sure! It will be here Friday." I got a call that Friday saying it "didn't make it onto the truck" but it would be in Wednesday. Today, Wednesday, got a call saying it wasn't in, again, but that it "should" be in Friday. I live 50 minutes from this store and my dad was picking it up for me. He was about 2 minutes from the store when I got the call. NEVER AGAIN. Worse, they offered no alternative (free delivery, discount, etc). Stay away unless what you want is in the store ready to be taken home! (Hide)
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