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Jenkins Town View Apartments2220 S Maple, Watertown, SD57201 USA
We were very dissatisfied with the care given to our mother.
Room was poorly furnished - bedside table only provided when a family member insisted. Eating schedules and seating arrangements were not shared with resident causing first meals to be very stressful. When call button was pushed there were long dela... (More) Room was poorly furnished - bedside table only provided when a family member insisted. Eating schedules and seating arrangements were not shared with resident causing first meals to be very stressful. When call button was pushed there were long delays before anyone answered resident's call. They did not notify family when patient was transferred to the hospital, called hospital while our mother was on her death bed and asked family to come and remove her personal items from her room so they could put someone else in the room. Gave us the records then later called and asked us to sign a paper saying we could not use the information in court. The records showed lack of care given - did not measure up to the level of care we were told would be given. We were there often and conference but the care did not improve. Our mother was only there for about a month. (Hide)
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