Vision Waterbury Hospital will be the health care organization of choice by providing superior customer service to patients and physicians. Mission It is our mission to provide compassionate high quality health care services through a family of professionals and services. Who We Are At Waterbury Hospital, our guiding principle is, “Caring Makes a World of Difference.” Our services are based upon this philosophy. In fact, our Press Ganey patient satisfaction scores consistently give high marks to our care-giving staff in the areas of medical expertise and attention to patients. Our nurses’ scores are generally our very best results. Surveys tell us our patients are also pleased with our physicians, including the amount of time doctors spend with them, the way they address their concerns and the skill and friendliness of our medical staff. 58,000 Emergencies Per Year A mid-sized community and teaching hospital, Waterbury Hospital is licensed for 357 beds. Each year we care for approximately 15,000 inpatients, treat more than 160,000 people in our outpatient medical clinics and handle more than 58,000 Emergency Department visits. Our Behavioral Health Center, one of the largest in the region, logs more than 27,000 outpatient visits per year. Meanwhile, our One-Day Surgery department serves approximately 6,000 area residents annually, including adults and children. Workforce of 2,000 Waterbury Hospital is the second-largest employer in Waterbury, after the City of Waterbury itself, with over 2,000 employees, including full-time, part-time and per diem individuals. Helping Area Residents Stay Healthy Community health education is one of our strengths at Waterbury Hospital. We provide free or low-cost seminars and health screenings through our 20,000-member Evergreen Club 50, a senior wellness organization for mature adults. Pastoral Care Services Waterbury Hospital recognizes that exemplary care extends beyond meeting a patient’s physical needs. Whether to offer Communion or provide comfort, a dedicated pastoral care team is available 24 hours a day, seven days a week, for the spiritual well-being of our patients and their families. Additionally, patient representatives visit patients daily to ensure that all needs, large and small, are being met.