I been bringing my dog Beta to Platinum Pooch and I am very happy with their services for my dog. Beta always looks very good and she seems happy all the time when I pick her up. They are really nice and I love how they treat my dog Beta very good there. It is worth the money cause they do a great job. Thank you, Dawn Tattershall

Bought a certificate for a doggie spa (includes bath, brush, nail trim and ear cleaning) from Living Social. Never visited this place before. Upon arrival the stuff was really trying to convince me to pay for a grooming too though all I wanted was my furry friend to have a bath and be brushed. They really were trying to sell me something extra and not in a very nice way. After 2 hours i returned to pick up my dog and we went home. That same night I noticed my dog acts weird. He kept licking himself and when I looked what was the matter I noticed that he has burns from some chemicals on his chest above his front paws and on his head!!!!! I don't know what they sprayed on him and if they just forgot to rinse something off him but it hurt and bothered him a lot I can tell.We had to go to the vet!!! I kept calling "Platinum Pooch" to find out what was that they sprayed on my dog but it was a Thanksgiving weekend and they have been closed. It's been more than a week now since we visited that place and my dog is still recovering. Another thing is that they cut some of his fur off his belly and paws anyway though I told them I don't want a haircut for him!!!!! Terrible experience!!! Will never go back and will tell everybody I know about how bad this place is!!!!

I have an English Bulldog and with all of their wrinkles, they need extra attention during bathing. He was only bathed in our home until we decided to try another area groomer. We were sorry and swore we'd never let someone else bathe him.



I saw The Platinum Pooch opened and needed a place to get his nails clipped and teeth brushed. After talking to Donna and Jessica, we decided to give them a try for bathing him also. Finally! Donna does it right. My dog has come back home to us after several baths smelling so fresh, dried to perfection (which is what can cause a nasty infection if any extra moisture is left behind) and soft to the touch for days! Each month there is a new spa scent and so far they have all been so great!



I like that Donna and Jess will bring anything to my attention that they noticed during grooming and it's obvious they truly care about the pets as if they were their own. I am so glad they opened their shop in Verona.