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Jan 23, 2014
Jan 23, 2014
Liquidation Warehouse367 1/2 Us Route 51, Vandalia, IL62471 USA
I bought a "great quality and great price" couch and love seat that reclines from LW of Vandalia 5 months ago. About a month ago a man that weighs about 200 lbs sat down in one if the reclining seats it fell to the floor. The recliner no longer work... (More) I bought a "great quality and great price" couch and love seat that reclines from LW of Vandalia 5 months ago. About a month ago a man that weighs about 200 lbs sat down in one if the reclining seats it fell to the floor. The recliner no longer works and one seat is touching the floor. Naturally only being 4 months since purchase I call and see what can be done about it. After a slight runaround I get the answer of bring it in so my husband can look at it ok. Four days later after not hearing from the owner we call her and the only thing said was "damage after purchase" well yes I'm aware that it broke after I spent $1600 exactly on it I want to know what you're going to do about it. So the next day I drive 45 mins to find out exactly what was going on. I am told it was extreme abuse to the couch that caused the damage and that was the only way to explain the damage. Well the couch has been moved from one house to another and sat on that's it. So I inform her of this and she tells me no it HAD to have been dropped or someone had to have laid on it and pushed both arms out to explain the damage. This never happened and she refuses to do anything at all about it. I'm sorry but when I spend $1600 on furniture I want it to last for more than 4 months and if there is a problem for something to be done. She is unwilling to do anything. (Hide)
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