Adams Automotive & Towing
903-482-5784
PHOTOS AND VIDEOS
RoadRunner Fleet Service
Serving the Kelly Usa area.
81 Towing Inc
602 N General McMullen Dr, San Antonio, TX 78228
REVIEWS Write a Review
Based on my experience, if you need you car repaired in a hurry, don't take it to Adam's. I went in at 1 o'clock and they said they would send someone over to pick my car up. It was 6 o'clock before someone showed up.
My car sat in their lot for a WEEK before they started on it. The day they said it would be ready by 5 o'clock, I waited until 7:30 and the driver they said would pick
me up hadn't shown up. I had been up since 4 that morning, so I went to bed. Someone did show up around 8, but that was too late for me.
Larry did bill me for the amount that we had agreed on for the repairs. But then he wanted to charge me $80 for the towing. I feel like since he did the work, he said
they "probably" would start on it the next day and it took them a week to even start on the car, WHY did I have to pay for the towing? I feel like he should have given me a break on that.
This car isn't my daily driver, so it's not like I need it to go to work the next day. BUT the way I was made to wait for EVERYTHING and then be charge for the towing
seems outrageous to me. I feel like Larry SHOULD have at least given me a break on that for my inconvenience.
Would I ever take my car back? Price wise... 3 stars. Customer Service wise... 1 star.
04/10/15
i.e., A loPoor Customer Service from the Owner Larry Adams. His language is very vulgur and he is very disrespectful to his customers. He had my car for over 3 weeks and each time I would call to check on the status he would tell me the part was on the truck and should be in the next day, or they sent the wrong part, or they were waiting on a part, or it would be ready the next day. When he called for the car to be picked up he cursed us and came from behind his counter to try to provoke my husband to fight him. Needless to say after this incident I will not return to him nor will I reccomend him to anyone. I also took my car the very next day and traded it, because it died on me when I stopped the engine and would not crank. I felt like after he acted the way he did, he might have done something to my car that would cause it to break down and refuse to fix it. I have 2 small children with me a lot of the time and I did not trust the car and did not feel safe.cal favorite, or highly recommended because
10/30/14
I just watched this wrecker service fly the Middle School and High School school zones without any emergency lights. He drop right up on the butt of my car in the school zone. This is dangerous driving in a school zone. My 15 year old son was driving and if it had been me, I would have stopped in the street and confronted him. I called the driver and he claimed he was on the way to an accident. He is STILL Required to run emergency lights and he has ZERO Right to crawl up the backside of another car, Potentially causing a wreck. I will gladly let everyone in town know what a wreck less business this owner is running. There is no need to endanger other people while on the way to generate some revenue.
04/09/13
Everyone recommended him so I gave him a chance and I will never go back. Horrible service, overcharged me, and he didn't even fix my truck. Only thing I ever see him doing is driving around in his tow truck.
03/07/13
They came out to help us tow the truck and found the problem and fixed it!!!! Saved us tons of money. Great place.
I highly recommend these guys. I didn't have to wait that long after I called them up. If ever need another tow again i would be calling these guys up. Great service and nice people.
05/02/08
Hard to find .Great fast service and very fair price.overall great .
- Hours
- Regular Hours
Mon - Sun: - Categories
- Towing, Auto Repair & Service, Automotive Roadside Service, Truck Wrecking
- Payment Options
- Other Links
- Other Information
Parking: Lot