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Waste Management

2 of 5 stars 140 Reviews

www.wm.com
Email this business
(888) 905-9279
 
Waste Management provides residential, commercial and industrial trash collection, as well as recycling and dumpster services. We support a number of local community organizations with employee volunteerism and event participation. Waste Management...read more
Waste Management provides residential, commercial and industrial trash collection, as well as recycling and dumpster services. We support a number of local community organizations with employee volunteerism and event participation. Waste Management is dedicated to serving customers and communities as a safe and comprehensive service provider, a good corporate citizen and a responsive environmental steward.
 
 

Business Details

Categories

(Edit)
Garbage & Junk Removal, Garbage Containers & Dumpsters, Recycling Centers, Recycling Services Equipment & Supplies, Waste Management

Specialties

(Edit)
  • Free Estimates, Roll- Off Containers, Commercial Collection, Residential Collection, Industrial Services

Customers Served

  • Residential, Commercial, Industrial

Products & Services

(Edit)
  • Commercial Services
  • Compactors
  • Dumpster Services
  • Dumpsters
  • Garbage Pick-Up
  • More
  • Portable Toilets
  • Rubbish Removal
  • Septic Tanks
  • Temporary Roll-Off Services
  • Trash Bin
  • Trash Service
  • Waste Containers
  • Waste Management
  • Waste Removal
  • Less

Payment Options

(Edit)
  • Debit Cards
  • MasterCard
  • Personal Checks
  • VISA

Areas Served

  • Nationwide
 

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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
1 of 5 stars
Jul 24, 2014
by anonymous
business
Waste Management USA
I am EXTREMELY TIRED of them increasing the bill EVERY TIME we get one!!!!! Now our bill is $101 for 3 months service for 1 pick up a week and that is if there is no snow on the ground. Then they always use the excuse that cannot get back to us to g... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Jul 24, 2014
by anonymous
business
Waste Management USA
Everyone complains about their pickups being missed. Well what about the drivers. The company has no consideration for them. They cut drivers or when a driver is on vacation or sick do you think they have extra drivers to help cover no. Or I should... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Jul 8, 2014
by anonymous
business
Waste Management USA
Had a refrigerator go bad on me. I called Waste Management to find a recycling drop-off point as I did not want to leave it on the curb for them. Spoke to a young lady who guided me to a WM facility in Saugus, CA. She advised me that they'll take th... (More)
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
Jun 17, 2014
by anonymous
business
Waste Management USA
AWFUL customer service!!! They have missed several pickups at our business location and then charged us extra for the "overweight" dumpster!! WILL NOT take these charges off and my complaints regarding the missed pickups have mysteriously disappea... (More)
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
Jun 3, 2014
by anonymous
business
Waste Management USA
This trash company is and pain in the rear was never late ever for years sent and payment in they say never received it sent through and email to me. I called paid by debit card said they would not charge late fee looked at my account on line states... (More)
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
May 9, 2014
by anonymous
business
Waste Management USA
Bad customer service, unreasonable charges, doubled the price in two years while a contract was signed. BEWARE, they will rip you off every way they can, if you don't check your bill closely, you will have many different charges popping up in every... (More)
Was this Review helpful to you?   Yes 5 No 0   
1 of 5 stars
Mar 19, 2013
business
Waste Management USA
We paid late in December so when we got our bill for Jan-March we paid the fee and for service in Jan-March in full. The payment cleared our bank in January. Yesterday I received an email that we owe another $30 resume service fee for January. I got... (More)
Was this Review helpful to you?   Yes 4 No 0   
1 of 5 stars
Jul 26, 2012
business
Waste Management USA
I have tried repeatedly this past week to have our trash picked up in Redfield on Becky Lane; having made 8 phone calls. Our pickup day is Monday, it is now Saturday and trash is still sitting there. It seems all they do is put it in the computer t... (More)
Was this Review helpful to you?   Yes 10 No 0   
1 of 5 stars
Jul 25, 2012
by anonymous
business
Waste Management USA
WE have had Waste Management now for 6 months. They fail to pick up the recyclables 50% of the time and have to be called each time. They do not empty the containers fully, leaving week old garbage in the bottom of the containers. They failed to pic... (More)
Was this Review helpful to you?   Yes 11 No 0   
1 of 5 stars
Jul 21, 2012
by anonymous
business
Waste Management USA
If you want your trash picked up at 0530 in the morning, then this is the company for you. They go through your trash before they pick it up. They pick up at local businesses that don't open their gates until 0600, but they are they are 0515 to 05... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Jul 13, 2012
business
Waste Management USA
Waste Management is expensive and tacks on fuel surcharge even when gas prices are reduced. Sometimes the cans are left out in the street and lids left open when it's raining. Poor customer support and price gouging.
Was this Review helpful to you?   Yes 22 No 0   
1 of 5 stars
Jul 5, 2012
by Guest86067
business
Waste Management USA
Then to top it off --- we received a very nice postcard from WM telling us that "We (indicating somone in MY house) had requested to have our toter removed, and previous attempts were unsuccessful. WM has now scheduled the pick up of the toter for 2... (More)
Was this Review helpful to you?   Yes 59 No 1   
1 of 5 stars
Jul 5, 2012
by Guest01159
business
Waste Management USA
We switched our curbside pick up from ACCU to WM about 2 years ago, since then our cost has increased about 27%. In addition, we recently received notice that our pick up service was being terminated because it was past due. We never received any no... (More)
Was this Review helpful to you?   Yes 33 No 0   
1 of 5 stars
Jun 29, 2012
by Guest78885
business
Waste Management USA
Very poor service; every year they up your price and then you have to call them to get them to lower it. And now they have come up with contracts that they do not even honer. And every year there contracts seem to go up in how many years you have... (More)
Was this Review helpful to you?   Yes 64 No 0   
1 of 5 stars
Jun 28, 2012
by Guest22230
business
Waste Management USA
Look out for extra charges!!! The fuel/environmental charge is 50% of the monthly fee. The driver pulls up to our dumpster and if he can't see the contents he does not dump it even if it is half full. Then when he comes the next week he takes a ph... (More)
Was this Review helpful to you?   Yes 63 No 0   
3 of 5 stars
Jun 25, 2012
business
Waste Management USA
they didn't pick up my garbage today. Truck went past my house.
Was this Review helpful to you?   Yes 6 No 0   
3 of 5 stars
May 22, 2012
by anonymous
business
Waste Management USA
Sad! But I work for this company. Yes most of you are correct, this company is all about bumping costumers pricing up. Especially with new product they are trying to shove down people's throat when they call for service. Costumers call for a missed... (More)
Was this Review helpful to you?   Yes 20 No 0   
2 of 5 stars
May 16, 2012
by Guest96053
business
Waste Management USA
It was good for a while but once the bag was a lb. of 35 lbs., they would not take it! It was just an excuse in hopes I would offer extra $$ to take it but instead I stopped service! Not only that, I was paying close to $400 a year and that's only... (More)
Was this Review helpful to you?   Yes 46 No 0   
2 of 5 stars
May 9, 2012
by sue
business
Waste Management USA
I need find another trash collector mw is just costing way too much being only 2 people and retired we have only like 1 or 2 bags of trash a week and a half full recycle bucket and at over 20.0 a month that paying like 5.00 a bag going to start taki... (More)
Was this Review helpful to you?   Yes 77 No 0   
5 of 5 stars
Apr 3, 2012
by Guest56608
business
Waste Management USA
WM is awesome! I love paying 40% more than other haulers will charge for my trash pick-up....and best of all it's great to have an auto renew contract that alllows WM to just raise my rates and surcharges whenever they want! ...at this rate I can se... (More)
Was this Review helpful to you?   Yes 1 No 0   
2 of 5 stars
Nov 28, 2011
by Guest19264
business
Waste Management USA
Don't really have any issues with the pickup. I mean trash is trash. But it seems like their rates are CONSTANTLY going up. I'm going with someone else.
Was this Review helpful to you?   Yes 68 No 0   
1 of 5 stars
Nov 22, 2011
by Guest50459
business
Waste Management USA
I missed a payment but when I received the next bill, I paid the previous bills balance and the current months balance plus the late fee. I don't have a problem with the late fee because that is my fault. What I do have a problem with is after payin... (More)
Was this Review helpful to you?   Yes 97 No 0   
1 of 5 stars
Oct 24, 2011
by Guest87017
business
Waste Management USA
I am VERY dissappointed in the service and personnel at the Olympic View Transfer Station as of the past year. When I took my boat in to be disposed of, all I needed the loader operator to do was put his bucket inside the boat and then I could driv... (More)
Was this Review helpful to you?   Yes 107 No 0   
5 of 5 stars
Oct 23, 2011
by Guest97142
business
Waste Management USA
So glad I switched back to Waste management! I had problems with a smaller garbage disposal company that caused some property damage. the smaller company's response was to deny any responsibility although they did not deny causing the damage! I t... (More)
Was this Review helpful to you?   Yes 2 No 93   
1 of 5 stars
Sep 23, 2011
by anonymous
business
Waste Management USA
Well here is yet another bad rating review for Waste Management. I have been a residential service customer or theirs for about 10 years. Their service of picking up the trash has been ok but their rates are constantly rising. My problem stems fr... (More)
Was this Review helpful to you?   Yes 112 No 1   
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Waste Management provides residential, commercial and industrial trash collection, as well as recycling and dumpster services. We support a number of local community organizations with employee volunteerism and event participation. Waste Management is dedicated to serving customers and communities as a safe and comprehensive service provider, a good corporate citizen and a responsive environmental steward.