Roofing Installation - The Home Depot®

Inhome consultant was curtious, knowledgeable, and the only one that accually explained the process to me. I had 4 companies come to my home. I was very please with the work done to my home. Roof, windows, gutters. I would recommend them.

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Well I Feel That You Should Stick To Selling Home Improvement Items. You Already have bad services in your stores. Focus more on your customers because one of these day you will have that secret shopper.

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I do not recommend. Contracted w/Home Depot (HD) in Memphis, TN in Nov 2007 after I found leak in roof. Was pleased w/sales process & financing options, but not installation. 2 salesmen measured & identified work, and placed order. My problem: HD... (More) I do not recommend. Contracted w/Home Depot (HD) in Memphis, TN in Nov 2007 after I found leak in roof. Was pleased w/sales process & financing options, but not installation. 2 salesmen measured & identified work, and placed order. My problem: HD will not come back to inspect sub-contractor's work and it was lousy. When subcontractor called, I provided directions to my home. I should have cancelled when a worker called me and had gotten lost coming to my home. Conversation would make a good stand-up comedy routine. HD salesmen said decking needed to be replaced and flashing done and charged for it. Subcontractor's on-site manager didn't seem to know that. I had to insist that it be done, even after I showed him the hole in the old decking where the leak was. To make a long story short, after showing him the leak and insisting the decking be replaced, the same spot leaked during next rain. I still need to get them back to deal with other work I don't think was done properly.  (Hide)

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Delays, delays, delays so far with Home Depot since hiring them this August 2008 in Barrie Ontario. Came unprepared and had to leave the last time, supposed rain delay for one day but has only rained once in the past 4 days and that was in the... (More) Delays, delays, delays so far with Home Depot since hiring them this August 2008 in Barrie Ontario. Came unprepared and had to leave the last time, supposed rain delay for one day but has only rained once in the past 4 days and that was in the evening. They seem to not bother to keep in contact with us to let us know what is going on until last minute if even that. At this point, want them to pick up their supplies and I will go with someone much more reliable if this is how they run a business.  (Hide)

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