Rechargeable Batteries and chargers Super Store

I ordered online for the very first time at 11:00PM (they are closed), a set of NiMh battery packs. I thought about getting Li-Poly batteries instead so I called the next day at 9:00AM (time they open) to cancel the current order so I can place a... (More) I ordered online for the very first time at 11:00PM (they are closed), a set of NiMh battery packs. I thought about getting Li-Poly batteries instead so I called the next day at 9:00AM (time they open) to cancel the current order so I can place a new one. I was in front of the computer so I can see the status ("new order", nobody has processed it yet at that early in the morning). I wanted to cancel and order a more EXPENSIVE Lithium battery pack. To my surprise the CSR told me that they would have to charge me 15% restocking fee for cancelling the original order. Can you believe that? It has not been processed and shipped yet and they want to charge 15% restocking fee!. All I can say is, this is the last time I'm buying from them. Definitely not recommended seller, buyer beware.  (Hide)

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They offer fair prices, but don't expect any customer service. You can't get a hold of them and they ignore emails. They ship pretty fast, but they have always given me an invalid tracking number.

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Bought rechargeable CR123A's that they advertised for flashlights. Their batteries immediately popped the $17 bulb in my SureFire flashlight. When called they admitted knowing about the incompatibility and offered a full refund including postal... (More) Bought rechargeable CR123A's that they advertised for flashlights. Their batteries immediately popped the $17 bulb in my SureFire flashlight. When called they admitted knowing about the incompatibility and offered a full refund including postal charges and my bulb. After several months, multiple polite emails and calls - I still have not received my full refund and they do not respond to my emails. Poor communication, poor customer service and a falsely advertised product. I've had enough.  (Hide)

Was this Review helpful to you?   (32) | (18)   32 of 50 found this review helpful