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Dishonest and Fraudulent, Liars, Terrible Customer Service, Scam Artists, Don't Do Bus with Prizants
Prizant's quoted me a price upfront to carpet 4 rooms, 2 staircases and a hallway. When the carpet was installed, it only covered 2 rooms, 1 hallway and 1 staircase. Prizants made an error in their measurements and price to me, and tried to cover it... (More) Prizant's quoted me a price upfront to carpet 4 rooms, 2 staircases and a hallway. When the carpet was installed, it only covered 2 rooms, 1 hallway and 1 staircase. Prizants made an error in their measurements and price to me, and tried to cover it up by saying they only received measurements for what they had installed, although I can prove they had obtained measurements for the entire job. Prizants told me that if I want the rest of the job done, so that all of my carpet matches, I will need to pay them double the price I agreed to in the first place. The original price was $3500.00 for the entire job and now they are asking for double! They are not willing to take the carpet out either. Either I pay them double to fix their mistake, or I will have to pay someone else to install the remainder of the carpet, and it won't even match what I currently have. Prizant's is a terrible company, please beware and your business elsewhere. This occurred at the Prizants in Penn Hills, PA. (Hide)
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